Privacy Policy

Last Updated: 9/3/2023

  1. Introduction

Welcome to Hiaiva’s Privacy Policy. At Hiaiva, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our chatbot services.

  1. Information We Collect

2.1 Personal Information

  • When you use our chatbot services, we may collect personal information such as:
    • Name
    • Email address
    • Contact information
    • User preferences

2.2 Usage Data

  • We may collect non-personal information about your use of our chatbot services, including:
    • Log data
    • Device information
    • Browser type
    • Pages visited
    • Usage patterns
  1. How We Use Your Information
  • We use the information collected to:
    • Provide and improve our chatbot services
    • Personalize your user experience
    • Respond to your inquiries
    • Send periodic emails or notifications
  1. Disclosure of Your Information
  • We may share your information with third parties in the following situations:
    • With your consent
    • To comply with legal obligations
    • To protect our rights, privacy, safety, or property
    • In connection with a business transfer or merger
  1. Security
  • We take reasonable measures to protect your information but cannot guarantee its absolute security.
  1. Third-Party Links
  • Our chatbot services may contain links to third-party websites or services. We are not responsible for their privacy practices.
  1. Your Choices
  • You can manage your personal information and communication preferences by contacting us.
  1. Children’s Privacy
  • Our chatbot services are not intended for individuals under the age of 18. We do not knowingly collect information from children.
  1. Changes to this Privacy Policy
  • We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or other appropriate means.
  1. Contact Us
  • If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at